Managing IT can be a complex, time-consuming, and a costly undertaking.

Keeping up with the latest tech trends, protecting against cyber threats, and ensuring your systems are always up and running can be overwhelming.

Trojan’s managed IT service offers a comprehensive solution to these problems by providing your business with a team of experts who proactively manage and maintain your IT infrastructure.

Managed Services Features

Remote & On-Site Support

Dedicated Remote & On-Site support ensuring your issue gets resolved as quickly as possible.

Regular Patch Management

Protect your business against security vulnerabilities by regularly patching with the latest security updates.

Anti-Virus and Security

Monitoring the status of antivirus and security updates safeguarding IT systems against emerging threats.

Backup / Disaster Recovery

Regular automated backups of data and systems, secure off-site storage and rapid data recovery capabilities

M365 / Cloud Management

Microsoft 365 email user and group support are provided by our managed services team for all cloud related queries.

Asset and License Management

Our remote monitoring and management tool provides a comprehensive inventory of all hardware and software.

Account Management

Personalised account management that fosters clear communication & accountability aligning to your business.

Reporting

Provides transparency and accountability, tracking performance against agreed Service Level Agreements.

Managed Services Benefits

Proactive Support:
Benefit from monitoring and maintenance that prevents issues before they occur.
Enhanced Security:
Help protect your business with robust, managed cybersecurity measures.
Expertise:
Gain access to extensive IT expertise, enhancing efficiency and innovation.
Reduced risk of downtime:
Proactive maintenance, monitoring, and rapid response helps ensure that your IT systems remain operational and efficient.
Cost Savings:
Reduce operational costs by only paying for the services you need.
Scalability:
Easily scale and adjust the level and scope of IT Services required as your business grows.
Compliance:
Ensure your IT practices meet industry standards and regulations.
Strategic IT Planning:
Align your technology strategy with your business goals to deliver real benefits – empowering your success.

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